Refund policy

At Bijou Nail Shop, every set of press-on nails is handcrafted just for you — made with love and attention to detail. Because our nails are made to order, all sales are considered final sale by default. However, we want you to feel confident in every purchase, so here's what you need to know:

*Custom & Made-to-Order Sets: Due to the personalized nature of our handmade press-ons, we are unable to accept returns or exchanges on custom orders. We encourage you to double-check your sizing, shape, and design selections before completing your purchase.*

*Damaged or Incorrect Orders: If your order arrives damaged or is not what you ordered, please contact us within 5 days of delivery at [your email] with photos and your order number. We'll make it right — whether that's a replacement or a store credit.*

*Sizing Issues: We know fit matters! If your set doesn't fit properly, reach out within 5 days of delivery and we'll work with you on a solution.*

Thank you for supporting handmade — we truly appreciate every order! 💕